Remote Call Center Representative Job at TechOp Solutions International, Norfolk, VA

QU5GTEZSUnJOa0w1VG1JSHdnbGd2dUhr
  • TechOp Solutions International
  • Norfolk, VA

Job Description

TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and professionalism in customer interactions.

Remote position, but candidate must reside in the Hampton Roads area

Duties :

  • Answer inbound calls, emails, chats, and other contact channels. 
  • Provide direct customer service 
  • Maintain service quality standards, including courtesy, professionalism, and efficiency.
  • Other duties, as assigned 

Requirements

  • HS degree, or equivalent, required 
  • Customer service experience 
  • Must be able to pass a typing test 
  • Must be able to obtain and maintain government agency suitability requirements as a condition of employment
  • Ability to use telephony tools and applications 
  • Good verbal and written communication skills 
  • Basis computer skills 
  • A reliable, hard-wired internet connection is required

Job Tags

Full time, Work at office, Remote work,

Similar Jobs

Liberty Personnel Services, Inc.

HVAC Controls Engineer- Building Automation Controls Engineer Job at Liberty Personnel Services, Inc.

 ...Job Details: BAS Controls Engineer | Building Automation Systems Controls BAS HVAC Building Automation Our client is seeking a Building Automation Systems (BAS) Controls Engineer to join a respected and growing HVAC / Building Systems team. This is an office... 

Sunbelt Rentals, Inc.

Outside Sales Representative - Climate Control & HVAC Job at Sunbelt Rentals, Inc.

 ...interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Outside Sales Representative HVAC & Commercial As an Outside Sales Representative for Sunbelt Rentals Climate Control Service, you be responsible for... 

Lamark Media

PAID SEARCH ASSOCIATE DIRECTOR Job at Lamark Media

 ...Media (Lamark) is an integrated digital marketing firm driven by a simple philosophy:...  ...ultimately, their customers. PAID SEARCH ASSOCIATE DIRECTOR As an Associate Director...  ...for pod structures consisting of Managers and Specialists, ensuring best-in-class... 

Race Communications

Retention Specialist - Remote - CA Only Job at Race Communications

 ...connect with great purpose. Position Impact: The Retention Specialist is a team player with integrity and an ability to lead by...  ...ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job... 

Stanfordhotels

Hospitality Lighting Designer - Projects & Specs Job at Stanfordhotels

A leading hotel management company in San Francisco seeks a Lighting Designer to support the Director of Lighting Design. The candidate should have 3-5 years of experience in lighting design and be skilled in AutoCAD and Microsoft Office. Responsibilities include preparing...