Job Description

Purpose:

**This is a a part-time position**

The Receptionist provides administrative support and customer-facing/greeting responsibilities for the Wamego KanEquip location. This position assists all departments in ensuring good communications with Corporate and assists with required projects. The receptionist supports the store’s functional departments as needed.

Job Responsibilities (ranked in significance):

• Company Values: Ensures all company values are adhered to and promoted. This would include leading by example and participation in employee recognition programs.
• Customer Greetings / Phones: Ensure all walk in customers are greeted professionally and that all phone calls are answered and handled by the store in a professional, timely manner. Help ensure any customer satisfaction issues are resolved by the appropriate personnel. Ensure customer lounge is inviting to all customers including refreshments, etc. Ensures phones are covered all store hours including Saturdays.
• General Administrative Support: Manages incoming / outgoing mail / email, and store accounting paperwork in a timely and accurate manner. Assists with accounting transactions (cash receipts / disbursements, credit card receipts, expense reports, etc.). Assists with filing as needed. Orders / maintains office supply inventory. Assists with travel arrangements.
• Show Room/Display Area: Ensures all toy displays in showroom are current and nicely displayed. Including changing out toy displays and updating for the season.
• Parts & Service Paperwork: Assists the Parts Department and Service Department with their counter and paperwork needs, including invoice matching, transmittal of resale / exemption certificates, contacting vendors on in sales tax issues, and service work order comments and processing.
• Clean Work Area: Ensure own desk and surrounding area is always clean and orderly. This may include customer waiting area, literature area, and showroom in general, restrooms, employee breakroom, etc.
• Communications: Ensures good communication within location, and with other locations / employees.
• Owner Support: Assist owner with emails, letters, etc.
• Parts and Toy Sales: Process toy sales and smaller consumer product items.
• Corporate Support: If available time exists after store requirements are met, he/she may assist corporate in specific projects. These would be approved in advance by the Store Manager, and included on any performance appraisal.

Requirements:

• High school degree. Some college experience desirable.
• Retail experience, clerical / administrative experience highly preferred. Experience with agricultural equipment is desired.
• Excellent retail sales and customer relationship skills
• Strong communication and interpersonal skills with individuals at all levels of the organization
• Expertise with computer systems, including MS office and internet-based applications
• Ability to work occasional extended hours during the week and for weekend coverage. Acceptable Motor Vehicle status, with current driver’s license, and ability to operate motor vehicle

Hours: Monday – Friday; 9:00am-3:00pm; some Saturdays.

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