Part-Time Program Outreach Assistant - Call Center & Outreach Job at Encore Employment Enterprise, Cleveland, OH

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  • Encore Employment Enterprise
  • Cleveland, OH

Job Description

Part-Time Program Outreach Assistant – Call Center & Outreach

Location: Tyler Village

Job Type: Part-time, (9-1 or 11-3)

Compensation: $15.00/hr

About Us:

Encore Employment Enterprise (E3) supports adults 50+ in gaining valuable job skills and securing meaningful employment. Our Call Center Training Program equips participants with customer service, technology, and professional development skills to thrive in today’s workforce.

Job Overview:

We seek a Part-Time Program Assistant to support our outreach, employer engagement, candidate recruitment, and fundraising efforts . This role is ideal for a motivated and detail-oriented individual who enjoys cold calling, research, event support, and community engagement .

Key Responsibilities:

Cold Calling & Employer Outreach:

● Contact potential employers to introduce our training program and explore job placement opportunities.

● Maintain a database of employer contacts and track follow- ups.

Call Center Training Assistance:

● Support trainers by preparing materials and assisting with session logistics.

● Provide administrative support during training sessions.

Research & Data Collection:

● Identify and compile a list of commercial buildings for sale in the area for future expansion.

● Assist in gathering local workforce and employment trend data.

Recruitment & Candidate Engagement:

● Reach out to potential program participants via phone, email, and community outreach.

● Assist with enrollment and provide information on program benefits.

Fundraising & Event Support:

● Assist in planning and setting up fundraising events.

● Prepare materials and make follow-up calls to donors and sponsors.

Qualifications:

✅ Strong communication skills, especially over the phone.

✅ Comfortable with cold calling and employer outreach.

✅ Experience in customer service, research, or administrative support is a plus.

✅ Proficient in Microsoft Office (Word, Outlook) and internet research.

✅ Highly organized and detail- oriented.

✅ Passion for workforce development and community engagement.

Job Tags

Part time, Work at office, Local area,

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