Job Description

/Duties

Fall 2025 Outdoor Pursuits Staff Attendants (SA1)



Positions Available:
1. Climbing Wall Attendant







Job duties: General duties/responsibilities

• Provide good customer service – be attentive, friendly and helpful
• Be knowledgeable about the SLC & Outdoor Pursuits facilities and program offerings to be able to confidently provide information to patrons
• Enforce Student Life Center & Outdoor Pursuits policies and procedures in a consistent manner
• Adhere to the department dress code (polo, athletic wear, etc.)
• Always carry radio and use it for work purposes and in a professional manner
• Be prepared to respond to emergencies/incidents Address/report problems that you see/encounter to the Building Manager on duty
• Arrive on time and only leave when your shift is over
• Follow proper procedure to find coverage when unable to attend a scheduled shift
• Submit payroll in a timely manner
• In the case of emergency, communicate with Graduate Assistant/Assistant Director
• Must attend required trainings and meetings throughout the semester
• Must be willing to work early morning, late night, and weekend shifts
• Complete other duties as assigned

Description: Outdoor Pursuits Climbing Wall Attendant:

• Assist with the daily supervision of the climbing wall and climbers, enforcing all policies and procedures to maintain a safe environment
• Ensure all patrons have a current waiver and associated paperwork on file
• Administer facility orientations and belay clinics
• Maintain work area, climbing walls, and equipment to ensure safety and cleanliness
• Conduct daily inspections of the climbing wall, surrounding area, and equipment
• Identify and address undesirable or unsafe behavior
• Encourage and interact with climbers to create a welcoming atmosphere and supportive culture
• Coach climbers in body positioning, movement, and other aspects of climbing to improve their climbing ability
• Inform supervisor of any customer or safety issues
• Implement emergency procedures and provide CPR as needed
• Successfully complete staff training
• Perform other related duties as assigned

Days/Hours Needed

• Priority given to those available: 4 to 10 p.m. (Sunday– Thursday), 4 to 8 p.m. (Friday and Saturday)
• Must be willing to weekend shifts

Campus Location/Bldg.

Student Life Center

Required Qualifications

• Must be a current SUNY Cortland student.
• Must hold certification in CPR/AED/First Aid or be willing to become certified within 30 days of hire
• Ability to lift up to 50 pounds
• Must be belay certified at the SUNY Cortland Climbing Wall.

Preferred Qualifications

Climbing Wall Attendant : It is preferred that applicants have climbing and belaying experience, awareness of safety concerns and risk management involved with climbing, knowledge of rock climbing technique, belaying technique, routes and ratings systems, rock climbing safety equipment, knots, and rope management.

Physical Demands

Special Conditions for Eligibility

Contact Name(s) & Email(s)

andrew.abrams02@cortland.edu

Salary Grade

A-$16.00/hr.

Salary

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