Front of House Team Member Job at Chick-fil-A, Bolingbrook, IL

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  • Chick-fil-A
  • Bolingbrook, IL

Job Description

COMPANY:  Chick-fil-A Bolingbrook

POSITION:  Full-Time Team Member

STATUS : Full Time (32+ hours/week)

AVAILABLE SHIFTS:  Opening / Day / Afternoon / Closing

COMPENSATION: Up to $18.00/hour

BENEFITS: $2,500 scholarship, free food, cash bonuses, flexible schedules, paid training program, incentive & bonus programs, performance rewards, leadership development opportunities, tuition assistance, every Sunday off!

LOCATION : 245 N. Weber Rd., Bolingbrook, IL, 60490

JOB CATEGORY:  Full-Time Team Member

JOB SUMMARY:  Chick-fil-A Bolingbrook is looking for talented, energetic, and enthusiastic individuals who have a passion to serve others. Working at Chick-fil-A is more than just a job, it’s an opportunity. Team members will gain personal and professional experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds.

JOB REQUIREMENTS:  

  • Available to work 5-6 days and 32+ hours per week including Saturdays. Chick-fil-A is always closed on Sundays!
  • Morning shift: availability until 5 PM 
  • Evening shift: availability starting at 3:30PM 
  • Learn and describe Chick-fil-A menu items 
  • Have the ability to effectively organize tasks, communicate with others and be able to manage change. Be knowledgeable in all aspects of the restaurant and show good judgment. Does not bring negativity or personal issues to work, instead demonstrates an energetic, positive attitude that is contagious. 
  • Communicate written and verbally with others; honest, direct, timely; clear, concise; able to receive feedback from management. 
  • Takes initiative, supportive of change; reacts quickly and appropriately; teachable spirit; aids as a role model in accepting change, executing change initiatives and following through to ensure changes are effective. 
  • Maintain cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and standards that comply with all federal, state, & local regulatory procedures. 
  • Perform in various positions such as order taking, preparing beverages, meal fulfillment, customer service, cleaning, stocking, & rotation of food and supplies. 
  • Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members. 
  • Engage with our guests by anticipating and responding to their needs through clear and pleasant communication.

ESSENTIAL QUALIFICATIONS :

EDUCATION:  High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick-service industry is a plus.

EXPERIENCE:  One year or more prior experience in hospitality, hotel, retail, restaurant, or quick-service industry.

ESSENTIAL FUNCTIONS:  

  • Cash handling: Frequently 
  • Work outside: Occasionally 
  • Stand: Constantly 
  • Walk: Constantly 
  • Sit: Occasionally 
  • Lift / carry 10 lbs or less: Constantly 
  • Lift / carry 11-20 lbs: Constantly 
  • Lift / carry 21-50 lbs: Frequently 
  • Lift / carry 51-100 lbs: Occasionally

ESSENTIAL QUALITIES:  

  • Teachable spirit 
  • Willingness to provide REMARKable hospitality experiences for our guests 
  • Team-oriented, focuses on others before self 
  • Has a “guest first” service mentality 
  • Works with a sense of urgency in a fast-paced environment 
  • Ability to multi-task and communicate well with others 
  • Takes initiative and positively contributes to the work atmosphere and operating environment 
  • Treats others with honor, dignity, and respect 
  • Character – Aligns with Chick-fil-A values 
  • Chemistry – Servant leader, relationship builder, results focused 
  • Competency – Problem solver, commitment to excellence, earns trust

Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,861 restaurants, primarily in the United States.

Job Tags

Full time, Local area, Flexible hours, Shift work, Day shift, Afternoon shift,

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