Job Description

Job Description We are seeking a hands-on Atlassian Cloud DevOps Engineer to support and enhance the Enterprise GitLab CI/CD ecosystem, integrating GitLab, Atlassian Cloud (Jira, JSM, Confluence), and Atlassian Forge pipelines. This role drives NextGen Ops and AIOps automation, enabling proactive monitoring, intelligent triage, and self-service operational capabilities across the enterprise. Integrate Atlassian Cloud tools (Jira Software, Jira Service Management, Confluence) with DevOps pipelines to ensure governance, compliance, and automation. Design, maintain, and optimize CI/CD pipelines across GitLab and Atlassian Forge environments. Build and enhance Automation for Jira (A4J) rules to enable intelligent workflows, ticket routing, and system event automation. Develop and maintain automation scripts using Python, Bash, or Groovy to improve efficiency and reliability. Implement AIOps capabilities-including anomaly detection, predictive alerts, and selfservice automation pipelines across cloud systems. Collaborate with Development, Operations, and Governance teams to align automation, observability, and compliance initiatives. Support AI-driven Service Desk automation through ROVO AI agents and other NextGen operational bots. Shift is 10am IST - 6pm IST! We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 3+ years of experience in DevOps and Atlassian Cloud administration, with strong CI/CD automation expertise. Hands-on experience with Atlassian Forge, A4J, and AI-powered operational automation. Proven track record in observability, governance compliance, and AIOps integration. Excellent analytical and problem-solving skills, with a focus on innovation and reliability. DevOps Tools: GitLab CI/CD, Atlassian Forge, Docker, Kubernetes. Scripting: Python, Bash, Groovy, Node.js, Java. Atlassian Cloud: Jira Software, Jira Service Management, Confluence, REST APIs, and A4J Automation. Observability: Splunk, Grafana, OpenTelemetry, Microsoft Sentinel. AIOps / NextGen Ops: Self-healing pipelines, predictive monitoring, AI-based ticket response, ChatOps. Governance & Compliance: SOX controls, access reviews, and change audit readiness.

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